With an ever-increasing demand for online purchasing, competition and pressure accelerate for e-shops to optimize order fulfillment. There are multiple challenges to overcome while managing an eCommerce store, like setting expectations for customers for an overall experience, which is the basis for order fulfillment. Manual data transfer is not scalable once the order count shoots up. To stay ahead of your competition, you need to be at the forefront of technology and adopt new strategies for managing your business by introducing systems and processes to enhance this ambition.
To maximize visibility, integrating Enterprise Resource Planning (ERP) solutions is needed. Business Central & Magento 2 make headway under the limelight when spoken of ERP systems for order fulfillment. They help you make quick decisions by steadily connecting financials, sales, service, and operations to streamline business processes, which consecutively improve customer interaction. This makes the entire process seamless from the front to the back end and gives an opportunity to revise and improve the order fulfillment process. Integrating your eCommerce management system stimulates order fulfillment with quick order movement from your eCommerce store to your warehouse management systems.
Dynamics Business Central and Magento 2 for eCommerce are all-in-one business management solutions that are easy to use and adapt, helping you grow your chances of successful order fulfillment. They offer a range of flexible tools that cover any and all of your advanced marketing, SEO and catalog-management needs.
The complete process from sales inquiry to the delivery of products is known as Order Fulfillment. It includes webpage management (presentation of products and details mentioned), selection of products (adding to bag or wishlist), placing an order, approval of the order, payment structure, tracking order, and delivery to the customers. Hence, receiving, processing, and delivering products to satisfy customers and augment their return rate is successful order fulfillment.
Further, in this blog, we have explained how features of Dynamics Business Central and Magento 2 help manage eCommerce order fulfillment.
- Enhance your business agility by automating & securing your supply chain:
Magento 2 and Business Central for eCommerce empower merchants by providing efficiency that facilitates rapid growth. Pre-built intelligence predicts the time when restocking would be required, and what would be needed to restock. This ultimately helps you in saving a lot of capital, as you’re only purchasing what you require and how much of it you require. Magento 2 and Business central also assist in suggesting substitutes to customers when the products go out of stock. Successively, you achieve productive order fulfillment for your e-store with Business Central and Magento 2 for eCommerce. They make your business more responsive, effective and resilient than ever and help expand with confidence.
- Upgrade the shopping experience by improving customer service:The core to order fulfillment by Business Central and Magento 2 is an engaging, seamless and personalized customer experience across any eCommerce store. The shopping experience of customers grew exponentially after the introduction of these programs in eCommerce. This technology prioritizes your sales by keeping in tab and assessing all kinds of interactions you’ve had with your customers, and carefully evaluates your sales cycle to suggest to present you with renewal opportunities. eCommerce with Magento 2 and Business Central lets you react at a faster pace to requests related to services, payment processing, and inquiries of any kind.